Mosaics Lab Shipping And Delivery

We proudly offer free shipping to any destination in the world without any additional fees. Free shipping is automatically applied on check out without the need for minimum purchase, coupons or promotion codes. The delivery address should include home, street address, zip code, and valid telephone number. We don’t ship to a P.O.Box. and your shipping and billing address must be the same, we only ship to the billing address.

Duties and Taxes
There are no duties or taxes levied on mosaics shipped to the United States. Duties and taxes may apply for other countries and vary according to the countries involved. Mosaics Lab can’t be held liable for any additional charges you may incur. Any additional charges for customs clearance and/or taxes must be borne by the buyer. Please consult your local customs office for more details about duties and taxes.

Your shipment is fully insured door to door.

Shipment Tracking
We are as excited about you receiving your mosaic masterpiece as you are. As soon as your mosaic ships, you will receive a shipment confirmation email with a tracking number for you to check the status of your package and the estimated delivery date online.

Because each mosaic masterpiece is custom made, it may take 3 to 5 weeks for delivery. If you need your art delivered on a tight deadline, expedited delivery is available for an additional fee. Select Expedited delivery for your order shortens the processing time by up to two weeks.

Lost Items
If an incorrect or incomplete shipping address was provided or if the mosaic got lost or stolen, Mosaics Lab won’t be held responsible for any additional costs incurred nor will be able to give a refund.

Every effort is made to ensure that you receive your masterpiece in the same condition they leave our workshop. Your mosaic is packaged to the best standard possible with thick paper to protect against dust and an additional layer of heavy duty polyester film to ensure maximum protection and safe delivery. The polyester film also makes unwrapping your mosaic quick and easy without any mess. We send art via DHL, UPS or Fedex.

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